Technical Support Engineer

Unitree Robotics - HangZhou YuShu TECHNOLOGY CO.,LTD

Location

China

Vacancy for

Human

Employment type

Full-time

Necessary education

Higher

Employer provided salary

216000¥ per year

Posted at 17.10.2025

Description

Requirements

1. Unified recruitment of bachelor degree or above, professional background in science and engineering, automation, mechanical and electrical related majors, more than 2 years of relevant work experience; 

2. Have a programming foundation in C language or script language, those who are familiar with Linux system are preferred, those who love robots and have a technical foundation are preferred; 

3. Strong communication skills, learning ability, hands-on ability, sense of responsibility, timely response to customer needs, establish good customer cooperative relations, and improve customer satisfaction; 

4. Overseas technical support needs to have a strong foundation of English listening, speaking and reading, be able to use English as the working language, be able to assist agents in localized sales and related work, have relevant experience in international exhibitions, be able to operate overseas bidding projects, and be able to adapt to short-term business trips; 

5. Outstanding fresh graduates can relax their conditions appropriately.

Needed key skills

  • Courtesy
  • Customer Service
  • Customer Support
  • Training
  • Communication
  • Customer Support
  • Documentation
  • Problem-solving skills
  • Technical Support
  • Troubleshooting

Bonuses

1. Full-cycle technical support — from pre-sales consultations to post-delivery maintenance, including client training and solution demonstrations. 2. Work with robotics and modern technologies — involvement in integration projects, programming, Linux-based systems, and the creation of training materials. 3. Influence on product development — gathering client feedback, shaping improvement requests, and contributing to solution upgrades. 4. International exposure — participation in overseas exhibitions, handling global tenders, and using English as a working language. 5. Flexible entry for graduates — outstanding recent graduates are welcome, with relaxed requirements and strong growth potential within a high-performing team.

Share with friends